Policies
Plain-language starting policies. Have the final text reviewed for your business before launch.
Shipping
Orders are processed after payment confirmation or COD acceptance. Display estimated dispatch and delivery timelines at launch and notify customers of material delays. Shipping fees are shown before the order is placed. Delivery availability depends on serviceable PIN codes.
Returns, cancellations & refunds
For hygiene and safety, opened personal-care products may not be returnable unless damaged, defective, incorrect or otherwise returnable under applicable law. Customers should contact ayursmira@gmail.com with the order number and clear photographs within the published return window. Approved refunds return to the original payment method; bank processing times vary.
Privacy
Ayursmira uses customer information to process orders, provide support, prevent misuse, comply with law and improve the store. Payment credentials are collected by the configured payment provider and are not stored in this application. Access to customer and order information is restricted to authenticated administrators. Define retention, cookie, data-rights and grievance-officer details before launch.
Anonymous store analytics
When enabled, Ayursmira uses first-party cookies with random browser and session identifiers to measure storefront visits, estimated engagement time, public product clicks and successful shopping actions. Visitor cookies last up to 180 days and renew on visits; inactive session cookies expire after 30 minutes. Analytics does not collect names, email addresses, telephone numbers, delivery addresses, form contents, payment credentials, full URLs or private order links. It stores only public page/product identifiers, permitted campaign labels, referring website hosts and broad device/browser classes.
Detailed visitor activity is retained for 90 days and aggregate daily summaries for 12 months when scheduled maintenance runs. A minimal anonymous order-attribution ledger is retained separately to prevent payment retries from duplicating conversions. Disabling analytics does not affect ordering, customer support or essential login/cart security cookies. Browser Do Not Track and Global Privacy Control signals are also respected.
Terms
Product descriptions are informational and must be read with the approved product label. Personal-care products are not presented as a substitute for medical diagnosis or treatment. Prices, stock and serviceability are verified when an order is placed. Ayursmira may cancel and refund orders affected by stock, pricing, payment or compliance errors. Indian law and the consumer's non-waivable statutory rights apply.
Product disclaimer
Patch test external-use products when appropriate. Stop use if irritation occurs. Seek qualified advice for pregnancy, allergies, existing conditions, medication interactions or any medical concern. No website statement should be treated as a promise to diagnose, treat, cure or prevent disease.